Store Operations Manager — Lead Service & Performance

CVS Health; Palmyra (VA); On-site; USD 54,443,000 - 83,097,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building customer loyalty through excellent service. Under the Store Manager, you will lead a productive store team with initiative and by example, ensuring a strong customer experience.

You will oversee staffing, training, scheduling, inventory, and financial management, guiding the store crew to achieve goals in a fast-paced retail environment.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Analytical skills

Communication

Leadership

Scheduling flexibility

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building customer loyalty through excellent service. Under the Store Manager, you will lead a productive store team with initiative and by example, ensuring a strong customer experience.

You will oversee staffing, training, scheduling, inventory, and financial management, guiding the store crew to achieve goals in a fast-paced retail environment.