Store Operations Leader: Drive Performance & Service

CVS Health; Erlanger (KY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health is seeking an Operations Manager to join our Store Management team. You will drive store execution and performance while building customer loyalty through excellent service, reporting to the Store Manager and leading a motivated team to deliver care and convenience.

This full-time role includes managing operations, scheduling, inventory, and financial oversight, with emphasis on safety and quality for a seamless shopping experience across communities.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Leadership

Supervision

Influencing skill

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join our Store Management team. You will drive store execution and performance while building customer loyalty through excellent service, reporting to the Store Manager and leading a motivated team to deliver care and convenience.

This full-time role includes managing operations, scheduling, inventory, and financial oversight, with emphasis on safety and quality for a seamless shopping experience across communities.