Store Operations Lead — Customer Service & Team Leadership

CVS Health; City of Albany (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to lead store staff in the absence of a manager, ensuring smooth operations and strong customer service. You will oversee opening and closing procedures and help maintain store standards.

Ideal candidates have a high school diploma (or equivalent) and experience in retail supervision. This full-time role offers competitive pay and benefits, with schedule flexibility to cover early mornings, overnights, and weekends.

Qualifications

• Requires strong deductive reasoning and analytical skills.
• Advanced communication and supervision abilities are essential.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff when no manager is onsite and ensure smooth operations.
• Support customer service by addressing questions, problems, and complaints in line with policy.
• Manage merchandising tasks including pricing, stock, displays, and weekly promotional material.

Skills

Leadership

Customer service

Communication

Analytical thinking

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to lead store staff in the absence of a manager, ensuring smooth operations and strong customer service. You will oversee opening and closing procedures and help maintain store standards.

Ideal candidates have a high school diploma (or equivalent) and experience in retail supervision. This full-time role offers competitive pay and benefits, with schedule flexibility to cover early mornings, overnights, and weekends.