Store Operations Lead – Customer Service & Team Growth

dollartree; Lithonia (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Lithonia, GA is seeking an Assistant Store Manager to help run store operations, customer service, and team development. The role involves assisting with daily activities, merchandising, payroll, scheduling, loss prevention, and training to maintain a clean, safe, and welcoming store environment.

The position requires strong communication, customer service, and problem-solving skills, with ability to work in a high-energy team setting and lift up to 55 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties as needed.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure cleanliness of the store including bathrooms, floors, and restrooms.
• Other duties as assigned.

Skills

Education emphasis

Store management experience

Lifting 55 lbs

Communication skills

Team environment

Customer service

Problem solving

Education

High School Diploma or equivalent

Job description

Dollar Tree in Lithonia, GA is seeking an Assistant Store Manager to help run store operations, customer service, and team development. The role involves assisting with daily activities, merchandising, payroll, scheduling, loss prevention, and training to maintain a clean, safe, and welcoming store environment.

The position requires strong communication, customer service, and problem-solving skills, with ability to work in a high-energy team setting and lift up to 55 lbs.