Store Operations Lead — Customer Service & Team Growth

Jimmy John's; Cibolo (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Jimmy John's in Cibolo, TX is seeking a 1st Assistant Manager to support the General Manager by overseeing daily operations, leading staff, and ensuring outstanding customer service and store cleanliness. This role emphasizes integrity, adherence to company systems, and hands-on leadership in a fast-paced environment.

You will manage food and labor costs, prepare schedules, train new hires, handle paperwork, and supervise cash, with a focus on accurate execution of policies, payroll, and hiring.

Qualifications

• Strong communication, leadership, and math skills required.
• Ability to work independently in a fast-paced environment.
• Availability for 40+ hour work weeks.

Responsibilities

• Manage daily in-store operations, ensuring the store is clean and efficient.
• Guide and train employees, delegating duties, evaluating performance, and fostering a positive atmosphere.
• Ensure customers receive world-class service and that cleanliness and quality standards are met.
• Supervise food and labor costs, manage cash drawers, and complete financial paperwork.
• Oversee food preparation, including meat slicing and vegetable prep, and forecast food items.
• Consistently apply company procedures, policies, and systems with integrity.
• Participate in hiring and training of new team members, payroll, scheduling, and related duties.

Skills

Leadership

Communication

Math skills

Independent work

Fast-paced environment

Job description

Jimmy John's in Cibolo, TX is seeking a 1st Assistant Manager to support the General Manager by overseeing daily operations, leading staff, and ensuring outstanding customer service and store cleanliness. This role emphasizes integrity, adherence to company systems, and hands-on leadership in a fast-paced environment.

You will manage food and labor costs, prepare schedules, train new hires, handle paperwork, and supervise cash, with a focus on accurate execution of policies, payroll, and hiring.