Store Operations Lead | Asst GM & Team Growth

LV Petroleum; Lowell (MA); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health Plan

Retirement Plan

Paid Time Off

Weekly Pay

Growth Opportunities

Job summary

Jimmy John's in Lowell, MA is seeking an Assistant General Manager to support the General Manager in all store operations. You will supervise staff, ensure high-quality customer service, maintain cleanliness and food safety, manage inventory, and help achieve sales and labor goals.

As the on-site leader on duty, you will train and develop the team, handle scheduling, participate in performance reviews, and step in for the GM when needed—driving a positive, fast-paced dining environment.

Qualifications

• High school diploma or GED is required; associate degree preferred.
• Minimum 1 year of experience in food service or retail management.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment.
• Must be able to lift up to 30 lbs and stand for extended periods.
• Valid driver’s license and reliable transportation (if delivery is required).

Responsibilities

• Assist in managing day-to-day operations of the store.
• Supervise team members and oversee shift operations.
• Ensure excellent customer service and resolve customer concerns.
• Train and coach staff to follow Jimmy John's standards and procedures.
• Enforce food safety, cleanliness, and operational policies.
• Help with scheduling and labor management to meet productivity goals.
• Monitor inventory levels, place orders, and receive shipments.
• Manage cash handling and store deposits.
• Assist with performance reviews and disciplinary actions.
• Lead by example in all aspects of work, including making sandwiches and deliveries when needed.
• Foster a positive team culture and motivate team members.

Skills

Strong leadership

Communication

Organizational skills

Fast-paced environment

Education

High school diploma or GED

Associate degree preferred

Job description

Jimmy John's in Lowell, MA is seeking an Assistant General Manager to support the General Manager in all store operations. You will supervise staff, ensure high-quality customer service, maintain cleanliness and food safety, manage inventory, and help achieve sales and labor goals.

As the on-site leader on duty, you will train and develop the team, handle scheduling, participate in performance reviews, and step in for the GM when needed—driving a positive, fast-paced dining environment.