Store Operations Lead: Customer Service & Team Growth

Dollar Tree Stores; American Fork (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in American Fork, Utah is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, organize merchandise, and participate in opening/closing procedures.

The role emphasizes coordinating duties, maintaining store standards, and developing store associates to ensure a positive shopping experience and efficient operations.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced, high-energy team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities and maintain records.
• Maintain storefront fixtures and displays for promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits/receipts.
• Keep store areas well-stocked and organized in line with company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety guidelines and train/ supervise store associates.
• Ensure a positive, safe, and respectful environment for customers and staff.

Skills

Store management experience

Strong communication

Customer service

Team collaboration

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in American Fork, Utah is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, organize merchandise, and participate in opening/closing procedures.

The role emphasizes coordinating duties, maintaining store standards, and developing store associates to ensure a positive shopping experience and efficient operations.