Store Operations Lead - Customer Service & Team Development

Dollar Tree Stores

Daleville (AL)

On-site

USD 42,000 - 54,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree Stores in Daleville, AL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, handling openings/closes, and ensure adherence to company policies while supervising and developing Store Associates. This role emphasizes safety, cleanliness, and a positive work environment.

Qualifications

  • High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
  • Store management experience in retail, grocery, or drug store environment is preferred.
  • Must be able to lift up to 55 lbs. and perform physical duties including walking, standing, stooping, kneeling, and lifting.
  • Strong communication, interpersonal, and written skills are required.
  • Ability to work in a high-energy, team environment is required.
  • Exceptional customer service, organizational, and communication skills are required.
  • Strong problem solving and decision-making skills are required.

Responsibilities

  • Assist with store functions and day-to-day store activities
  • Help customers in a positive, approachable manner and address any questions or concerns they may have
  • Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
  • Perform opening and closing procedures as needed
  • Maintain promotional effectiveness of store-front fixtures and displays
  • Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention
  • Maintain a well-stocked sales floor and organized stockroom to company standards
  • Protect and secure all company assets, including store cash
  • Adhere to policies and safety guidelines, ensuring associates follow procedures
  • Help Store Manager supervise, train, and develop Store Associates
  • Ensure a positive, safe, and respectful environment with customers and staff
  • Maintain store cleanliness including bathrooms, floors, and trash removal
  • Other duties as assigned
  • Part time

Skills

Strong communication
Team leadership
Customer service
Organizational skills
Problem solving

Education

High school diploma

Job description

Dollar Tree Stores in Daleville, AL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, handling openings/closes, and ensure adherence to company policies while supervising and developing Store Associates. This role emphasizes safety, cleanliness, and a positive work environment.
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