Store Operations Lead - Customer Service & Shipments

XL Parts; Hurst (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

XL Parts in Hurst, TX is seeking an Assistant Store Manager to oversee daily operations, shipping and receiving, and order fulfillment in a fast-paced retail environment. You will supervise staff, ensure customer satisfaction, manage cash handling, and support store performance targets.

The role requires 1–2 years in retail, strong communication skills, and the ability to pass background and drug screening.

Qualifications

• High School Degree or GED is required.
• 1–2 years of working in a retail environment.
• Highly motivated to provide superb customer service.
• Excellent communication and interpersonal skills.
• Must pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45-minute window.
• Inventory and cycle counts.
• Schedule contract drivers based on company needs.
• Answer customer questions and address complaints.
• Store opening and closing duties.
• Handle cash, cash counts, and deposits.
• Stock and pull parts.
• Answer phones.
• Keep store and front counter clean.
• Maintain a safe and clean warehouse environment.

Skills

Customer service

Communication

Cash handling

Retail experience

Education

High School Degree or GED

Job description

XL Parts in Hurst, TX is seeking an Assistant Store Manager to oversee daily operations, shipping and receiving, and order fulfillment in a fast-paced retail environment. You will supervise staff, ensure customer satisfaction, manage cash handling, and support store performance targets.

The role requires 1–2 years in retail, strong communication skills, and the ability to pass background and drug screening.