Retail Store Lead — Customer Focus & Ops

XL Parts; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k)

Paid time off

Advancement opportunities

Job summary

XL Parts in Austin, TX is seeking an Assistant Store Supervisor to help manage day-to-day store operations. You will assist with shipping and receiving, assemble and fill customer orders, and maintain a clean, safe work environment.

Reports to the Store Manager, coordinates with drivers, answers customer questions, handles cash and deposits, and supports inventory counts. A High School diploma and 1–2 years retail experience are required, along with strong communication and a commitment to

Qualifications

• High School Diploma or GED is required.
• 1–2 years of working in a retail environment.
• Excellent customer service.
• Strong communication and interpersonal skills.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45‑minute window.
• Inventory and cycle counts.
• Schedule contract drivers based on company needs.
• Answer customer questions and address complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts and answers phones.
• Maintain a clean store and safe environment.

Skills

Retail experience

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

XL Parts in Austin, TX is seeking an Assistant Store Supervisor to help manage day-to-day store operations. You will assist with shipping and receiving, assemble and fill customer orders, and maintain a clean, safe work environment.

Reports to the Store Manager, coordinates with drivers, answers customer questions, handles cash and deposits, and supports inventory counts. A High School diploma and 1–2 years retail experience are required, along with strong communication and a commitment to