Store Operations Lead — Customer Service Champion

CVS Health; Hilton Head Island (SC); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Hilton Head Island, SC is seeking a Shift Supervisor to support the Store Management team with store execution and customer service excellence. You will lead the pharmacy/retail staff when managers are not onsite and ensure opening and closing procedures are completed accurately.

The role emphasizes supervising crews, maintaining presentation, and resolving customer questions in line with company policy.

Qualifications

• Must have deductive reasoning and analytical skills.
• Strong communication and supervisory abilities are essential.
• Proficiency with basic computer systems or POS software.

Responsibilities

• Lead store staff in absence of a manager, ensuring smooth operations.
• Provide excellent customer service and resolve issues per policy.
• Price merchandise, stock shelves and maintain displays per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health in Hilton Head Island, SC is seeking a Shift Supervisor to support the Store Management team with store execution and customer service excellence. You will lead the pharmacy/retail staff when managers are not onsite and ensure opening and closing procedures are completed accurately.

The role emphasizes supervising crews, maintaining presentation, and resolving customer questions in line with company policy.