Store Operations Lead: Customer-Focused Manager

Socket.dev; Moline (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Hy-Vee is seeking an Assistant Manager for Store Operations focusing on perishables and health wellness. The role requires supervising staff, delivering excellent customer service, and helping to meet profitability goals across assigned departments.

Ideal candidates have at least a year of retail experience, strong communication skills, and the ability to train and motivate team members in a fast-paced environment.

Qualifications

• Retail experience including performing the duties of an Assistant Manager.
• Strong customer service and communication skills.
• Ability to supervise and coordinate employee activities.

Responsibilities

• Maintains a positive, friendly store atmosphere through teamwork and flexibility.
• Provides prompt, courteous service and greets customers by name when possible.
• Oversees training, handles employee issues, and coordinates disciplinary procedures when necessary.
• Determines store pricing, displays, and product placement to meet customer and profitability goals.
• Ensures compliance with store procedures and sanitation, safety, and security standards.

Skills

Retail experience

Customer service

Supervisory ability

Education

High School or equivalent

Job description

Hy-Vee is seeking an Assistant Manager for Store Operations focusing on perishables and health wellness. The role requires supervising staff, delivering excellent customer service, and helping to meet profitability goals across assigned departments.

Ideal candidates have at least a year of retail experience, strong communication skills, and the ability to train and motivate team members in a fast-paced environment.