Store Operations Lead — Customer Experience & Team Growth

dollartree; Grand Rapids (MI); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and staff development. You will help manage day-to-day duties and ensure a safe, friendly shopping environment for customers and associates.

The role emphasizes strong communication, leadership, and the ability to organize merchandise flow while keeping the store clean and well-stocked. This position is based in Grand Rapids, MI, with competitive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Store management experience preferred.
• Able to lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal, and written skills.
• Ability to thrive in a fast-paced, team environment.

Responsibilities

• Assist with day-to-day store activities and duties.
• Assist customers in a positive manner and address questions.
• Organize and stock merchandise from delivery to sales floor.
• Perform opening and closing procedures as needed.
• Maintain store displays and promotional fixtures.

Skills

Store management

Customer service

Communication

Team leadership

Inventory control

Education

High school diploma

Tools

POS system

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and staff development. You will help manage day-to-day duties and ensure a safe, friendly shopping environment for customers and associates.

The role emphasizes strong communication, leadership, and the ability to organize merchandise flow while keeping the store clean and well-stocked. This position is based in Grand Rapids, MI, with competitive benefits and opportunities for growth.