Store Operations Lead - Customer Experience & Team Growth

Dollar Tree, Inc.; Colorado Springs (CO); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager in Colorado Springs to assist with daily store operations, customer service, and team development. You will help with merchandising, opening/closing, and ensuring store standards are met while maintaining a positive customer experience.

The role requires strong communication, leadership, and problem-solving skills. Competitive hourly pay and opportunities for growth are offered in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred and ability to read and explain directives is required.
• Store management experience in retail, grocery, or drug store is preferred.
• Must be able to lift up to 55 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment with exceptional customer service.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including restrooms, floors, trash, and neat areas.
• Other duties as assigned*

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager in Colorado Springs to assist with daily store operations, customer service, and team development. You will help with merchandising, opening/closing, and ensuring store standards are met while maintaining a positive customer experience.

The role requires strong communication, leadership, and problem-solving skills. Competitive hourly pay and opportunities for growth are offered in a fast-paced retail environment.