Store Operations Lead — Customer Experience & Team Coaching

CVS Health; Montgomery (AL); On-site; USD 26,000 - 35,000; Full time

Job summary

CVS Health in Montgomery, AL is seeking a store associate to support management, assist customers, and uphold CVS service standards. The role focuses on supervising store crew, merchandising, pricing and maintaining a high level of customer satisfaction.

Candidates will work closely with store management to ensure accurate inventory, displays, and adherence to company policies while promoting a safe, friendly shopping environment for all customers.

Responsibilities

• Supervise the store crew through assigning, directing and following up on activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture by greeting customers and offering help.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signs and inventory for weekly, promo, and seasonal merchandise.
• Reset departments following planogram guidelines (POGs).

Job description

CVS Health in Montgomery, AL is seeking a store associate to support management, assist customers, and uphold CVS service standards. The role focuses on supervising store crew, merchandising, pricing and maintaining a high level of customer satisfaction.

Candidates will work closely with store management to ensure accurate inventory, displays, and adherence to company policies while promoting a safe, friendly shopping environment for all customers.