Store Operations Lead: Customer Experience & Merch

RoShay Services; Humboldt (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

RoShay Services in Humboldt, TN is seeking an Assistant Store Manager to support a busy, customer‑focused store under the Store Manager’s guidance. You will supervise staff, manage merchandise presentation, handle deposits, and help open and close the store.

This role emphasizes leadership, cash handling, policy compliance, scheduling, training, and creating compelling displays while maintaining inventory accuracy and financial integrity.

Qualifications

• Strong customer service focus.
• Leadership and supervisory abilities.
• Merchandise management experience.
• Cash handling and financial accountability skills.
• Ability to follow company policies and procedures.

Responsibilities

• Provide superior customer service and operate cashier registers.
• Assist with opening and closing the store.
• Help with employee scheduling and training; lead safety meetings and ensure policy compliance.
• Manage receiving, stocking, rotating merchandise and create displays; maintain inventory levels.
• Oversee cashier accountability, key control, and cash procedures including refunds, tills, and deposits.
• In the absence of the Store Manager, assist with store management to ensure smooth operations.

Skills

Customer service

Leadership

Merchandise management

Cash handling

Policy compliance

Job description

RoShay Services in Humboldt, TN is seeking an Assistant Store Manager to support a busy, customer‑focused store under the Store Manager’s guidance. You will supervise staff, manage merchandise presentation, handle deposits, and help open and close the store.

This role emphasizes leadership, cash handling, policy compliance, scheduling, training, and creating compelling displays while maintaining inventory accuracy and financial integrity.