Store Operations & Guest Experience Lead

RoShay Services; Brownsville (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

RoShay Services seeks an Assistant Store Manager to support daily store operations with a customer-first focus. You will assist with supervision, merchandise management, and ensuring attractive store presentation.

Key duties include greeting customers, processing purchases at the register, opening and closing the store, scheduling and training staff, and leading safety meetings. You will uphold inventory accuracy, control damages and markdowns, manage paperwork, ensure cash handling security,

Qualifications

• Strong customer service and supervisory skills.
• Operational and inventory management experience.
• Cash handling and security compliance.

Responsibilities

• Provide excellent customer service, greet customers, assist with purchases, and operate cash registers.
• Assist in opening and closing the store, and help manage employee scheduling, training, and safety meetings.
• Follow procedures for receiving, stocking, rotating merchandise, and maintaining visual displays.
• Support inventory accuracy by controlling damages, markdowns, and managing paperwork.
• Ensure financial integrity through cashier accountability, cash handling, and adherence to security procedures.
• Assist in store management during the Store Manager’s absence.

Skills

Customer service

Supervisory

Operations

Job description

RoShay Services seeks an Assistant Store Manager to support daily store operations with a customer-first focus. You will assist with supervision, merchandise management, and ensuring attractive store presentation.

Key duties include greeting customers, processing purchases at the register, opening and closing the store, scheduling and training staff, and leading safety meetings. You will uphold inventory accuracy, control damages and markdowns, manage paperwork, ensure cash handling security,