Retail Operations & Customer Experience Lead

RoShay Services; Camden (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

RoShay Services in Camden, SC, is seeking an Assistant Store Manager to support daily store operations, drive customer satisfaction, and maintain a clean, organized environment.

You will train and supervise staff, manage merchandising and inventory, handle cash duties, and participate in opening and closing procedures.

This role requires strong leadership, attention to detail, and commitment to store policies and loss prevention.

Qualifications

• Proven ability to lead and train staff.
• Strong customer service skills and problem-solving.
• Attention to inventory and merchandising details.
• Familiarity with cash handling and security procedures.
• Ability to follow store policies and maintain compliance.

Responsibilities

• Supervise employees and provide training while ensuring policy adherence.
• Manage merchandise presentation, stock reception, rotation, and displays.
• Deliver exceptional customer service and operate cash registers.
• Support inventory control, reducing damages and keeping records accurate.
• Assist with cash control, key management, and deposits.
• Contribute to opening and closing duties, including scheduling and safety meetings.
• Assist in store operations when Store Manager is unavailable.

Skills

Customer service

Leadership

Staff training

Inventory management

Merchandising

Cash handling

Security procedures

Job description

RoShay Services in Camden, SC, is seeking an Assistant Store Manager to support daily store operations, drive customer satisfaction, and maintain a clean, organized environment.

You will train and supervise staff, manage merchandising and inventory, handle cash duties, and participate in opening and closing procedures.

This role requires strong leadership, attention to detail, and commitment to store policies and loss prevention.