Store Operations Lead - Customer Experience & Growth

CVS Health; Louisville (KY); On-site; USD 54,443,000 - 83,097,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Paid time off

Retirement options

Wellness programs

Job summary

CVS Health in Louisville, KY is seeking an Operations Manager to drive store execution and customer service excellence. You will lead a engaged team, manage staffing, training and development, and oversee financials and inventory to support growth and loyalty.

This full-time role requires flexibility for early mornings, overnights, and weekends, with a base pay range of $19–$29 per hour and a comprehensive benefits package.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Analytical skills

Communication

Flexibility

Education

High School Diploma or Equivalent

Job description

CVS Health in Louisville, KY is seeking an Operations Manager to drive store execution and customer service excellence. You will lead a engaged team, manage staffing, training and development, and oversee financials and inventory to support growth and loyalty.

This full-time role requires flexibility for early mornings, overnights, and weekends, with a base pay range of $19–$29 per hour and a comprehensive benefits package.