Store Operations Lead – Customer Experience & Growth

Andy's Frozen Custard; Dallas (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus opportunities

Paid vacation

Health, dental, and vision insurance

401k options

Job summary

Andy's Frozen Custard in Dallas, TX is seeking an Assistant Manager to oversee daily store operations, ensuring a clean, welcoming environment and top-tier customer service. You will lead by example, coach staff, and help grow the team in a fun, family-like culture that Andy's is known for.

This hands-on role requires 1-2 years of management experience in food service, a flexible schedule including nights and weekends, and a high school diploma or equivalent.

Qualifications

• 1–2 years of proven management experience in food service or related industry.
• This is a hands-on role, so you must be able to work all shifts up front.
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards of operation in a fast-paced environment.
• Must help their team grow through ongoing coaching and feedback.
• Must have reliable transportation to and from work.
• Must be able to work full-time with open availability, including late nights, weekends and some holidays.
• High school diploma or equivalent.
• Solid employment track record with positive references.

Responsibilities

• Oversee all aspects of the store's operations and ensure the facility is clean and well-maintained.
• Lead by example to achieve the highest level of customer satisfaction while providing high quality custard and exceptional service.
• Maintain a fun, family-like but professional culture that Andy's is known for.
• Grow with the company by developing others and taking on new challenges.
• Contribute to scheduling, training, and performance feedback to drive team success.

Skills

Leadership

Customer service

Coaching

Team development

Flexible scheduling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Andy's Frozen Custard in Dallas, TX is seeking an Assistant Manager to oversee daily store operations, ensuring a clean, welcoming environment and top-tier customer service. You will lead by example, coach staff, and help grow the team in a fun, family-like culture that Andy's is known for.

This hands-on role requires 1-2 years of management experience in food service, a flexible schedule including nights and weekends, and a high school diploma or equivalent.