Store Operations Lead & Customer Experience Champion

Family Dollar Stores Of Texas LLC; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement Plans

Educational Assistance

Job summary

Family Dollar Stores Of Texas LLC in Dayton, OH is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop the sales team. You’ll coordinate tasks, supervise associates, and ensure a welcoming, safe shopping environment.

The role emphasizes operational accuracy, merchandising, and compliance with company policies. The ideal candidate has retail leadership experience, strong communication, and the ability to lift up to 55 lbs as needed.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and frequent walking/stooping.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision-making abilities.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Follow corporate directives and communicate store activities.
• Maintain promotional displays and fixtures.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling.
• Keep store areas well-stocked and organized to company standards.
• Protect store assets and cash.
• Ensure policies and safety guidelines are followed.
• Help Store Manager supervise and train associates.
• Maintain a clean, safe, and friendly store environment.

Skills

Customer service

Communication

Team leadership

Problem solving

Reading directives

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Texas LLC in Dayton, OH is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop the sales team. You’ll coordinate tasks, supervise associates, and ensure a welcoming, safe shopping environment.

The role emphasizes operational accuracy, merchandising, and compliance with company policies. The ideal candidate has retail leadership experience, strong communication, and the ability to lift up to 55 lbs as needed.