Store Operations Lead — Customer Experience

Family Dollar; Midlothian (IL); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Midlothian, IL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and execute opening/closing procedures to ensure smooth operations.

The role requires strong communication and leadership abilities, with responsibilities spanning payroll, scheduling, loss prevention, and asset protection.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, and others.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities and communications.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling.
• Maintain clean, well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe environment with professional interactions.
• Responsible for store cleanliness including restrooms, floors, trash removal.
• Other duties as assigned.

Skills

Customer service

Team leadership

Communication skills

Physical stamina

Problem solving

Education

High school diploma

Tools

POS system

Job description

Family Dollar in Midlothian, IL is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and execute opening/closing procedures to ensure smooth operations.

The role requires strong communication and leadership abilities, with responsibilities spanning payroll, scheduling, loss prevention, and asset protection.