Store Operations Lead & Customer Experience

Family Dollar; Junction (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance

Retirement plans

Educational Assistance

Job summary

Family Dollar in Junction, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily functions, help customers, organize merchandise, and ensure a safe, clean, and friendly shopping environment while supervising and training Store Associates.

This role requires strong communication, the ability to lift up to 55 lbs, and a commitment to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical duties as needed.
• Strong communication and interpersonal skills are required.
• Ability to work in a high-energy, team environment.
• Excellent customer service and organizational skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling.
• Maintain a well-stocked sales floor and organized stockroom.
• Protect and secure store assets including cash.
• Adhere to safety policies and ensure staff follow procedures.
• Help Store Manager supervise and develop Store Associates.
• Maintain a positive, safe, and respectful environment.
• Keep store clean, restrooms stocked, floors swept and mopped, trash removed.

Skills

High school diploma

Store management

Lifting 55 lbs

Communication skills

Team environment

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Junction, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily functions, help customers, organize merchandise, and ensure a safe, clean, and friendly shopping environment while supervising and training Store Associates.

This role requires strong communication, the ability to lift up to 55 lbs, and a commitment to company policies.