Store Operations Lead – Customer Experience

Dollar Tree Stores; Delaware (OH); On-site; USD 17,908 - 19,286; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Delaware, OH is seeking an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop a capable team. You will assist with merchandise movement, opening/closing, and compliance with corporate directives while maintaining a safe, clean, and inviting shopping environment for customers and associates.

The role emphasizes hands-on leadership, effective communication, and problem solving in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Retail store management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication and organizational abilities required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Written skills

Teamwork

Customer service

Organizational skills

Education

High school diploma

Job description

Dollar Tree Stores in Delaware, OH is seeking an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop a capable team. You will assist with merchandise movement, opening/closing, and compliance with corporate directives while maintaining a safe, clean, and inviting shopping environment for customers and associates.

The role emphasizes hands-on leadership, effective communication, and problem solving in a fast-paced retail setting.