Store Operations Lead - Customer Experience

Meijer Inc.; Angola, Northern (IN, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer Inc. in Angola, IN is seeking a Produce Lead to oversee daily operations in the produce department and drive a high level of customer service. You will guide team members, ensure fresh and safe products, and collaborate with store leadership to meet service and sales goals.

This full-time position emphasizes mentoring, scheduling, and maintaining product quality while delivering an exceptional shopping experience for customers in a fast-paced retail environment.

Qualifications

• Passion for customer service and engagement.
• Retail or customer service experience preferred.
• Excellent verbal and written communication skills.
• Commitment to fostering an inclusive environment for all team members and vendors.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed service and sales goals.
• Support training new team members and cross-training high-potential talent.
• Assist in department scheduling to maximize engagement and sales.
• Ensure product freshness by monitoring rotation and dating policies.
• Guide safety and Meijer policies in daily operations.
• Lead ordering, receiving, stocking, pricing, and displays when applicable.

Skills

Customer service

Verbal communication

Written communication

Retail experience

Creative thinking

Influence others

Rapport building

Physical stamina

Plan execution

Team collaboration

Job description

Meijer Inc. in Angola, IN is seeking a Produce Lead to oversee daily operations in the produce department and drive a high level of customer service. You will guide team members, ensure fresh and safe products, and collaborate with store leadership to meet service and sales goals.

This full-time position emphasizes mentoring, scheduling, and maintaining product quality while delivering an exceptional shopping experience for customers in a fast-paced retail environment.