Store Operations Lead — Community-Driven Retail

Kroc Center; Madison (WI); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Life and AD&D insurance

Long-term disability

Voluntary life insurance

Vacation and holidays

Flexible spending accounts

403(b) retirement plan

Pension plan

Job summary

The Salvation Army in Madison, WI is hiring an Assistant Store Manager to support the Store Manager in daily operations, staff supervision, and customer relations. This full-time position requires flexibility for evenings, weekends, and holidays, with a comprehensive benefits package and opportunities to contribute to community programs.

The role emphasizes leadership, operational efficiency, and adherence to safety policies while delivering quality customer service and program support in a

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of retail experience.
• Valid driver's license required.
• Basic computer skills including POS systems.
• Ability to pass pre-employment background check.

Responsibilities

• Assist Store Manager with day‑to‑day operations.
• Supervise staff and ensure safety and cleanliness.
• Develop customer relations and promote a positive store image.
• Help manage budgets and track income/expenses.
• Support banking and record keeping procedures.
• Participate in ongoing training and coaching.

Skills

Retail experience

Basic computer skills

Driver's license

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The Salvation Army in Madison, WI is hiring an Assistant Store Manager to support the Store Manager in daily operations, staff supervision, and customer relations. This full-time position requires flexibility for evenings, weekends, and holidays, with a comprehensive benefits package and opportunities to contribute to community programs.

The role emphasizes leadership, operational efficiency, and adherence to safety policies while delivering quality customer service and program support in a