Store Operations Lead — Assistant Manager

Shoe Carnival, Inc.; Manitowoc (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Shoe Station at Rogan’s in Manitowoc, WI is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead a customer-first team.

This full-time role offers hands-on leadership training and opportunities to develop future retail managers, in a friendly, team-focused environment. 2+ years in retail or customer service is required and supervisory experience is a plus.

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer Service

Retail Experience

Staff Training

Job description

Shoe Station at Rogan’s in Manitowoc, WI is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead a customer-first team.

This full-time role offers hands-on leadership training and opportunities to develop future retail managers, in a friendly, team-focused environment. 2+ years in retail or customer service is required and supervisory experience is a plus.