Store Operations Lead — Assistant Manager

Evansville-Goodwill-Industries,-Inc.; Evansville (IN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Bonus eligibility

Paid time off

Health insurance

Retirement plan

Employee discount

Job summary

Evansville Goodwill Industries, Inc. is seeking a Store Assistant Manager to support the Store Manager in daily operations, drive revenue, and lead a dynamic team at our Evansville location.

This full-time, hourly role requires managing cash handling, scheduling, and customer service while upholding Goodwill’s guiding principles. The position offers weekend availability and an 8-hour shift schedule, with the expectation of a 40-hour work week and occasional after-hours duties.

Qualifications

• Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs.
• Basic computer skills including the use of Microsoft Office products.
• High school diploma or equivalent.
• Valid driver’s license with reliable transportation for required travel.
• Availability to work evenings and weekends.
• Employment offer is contingent upon the successful completion of a drug test and criminal background check.

Responsibilities

• Support store operations and leadership by performing management duties, financial tasks (e.g., cash handling, register balancing, audits), and using computer systems for reporting and transactions.
• Oversee product logistics including sorting, pricing, stocking, and equipment use (e.g., fork trucks, pallet jacks).
• Train, supervise, and develop team members in alignment with Goodwill’s policies and Guiding Principles.
• Assist with scheduling, timecard management, supply ordering, and maintenance reporting in coordination with the Store Manager.
• Oversee store branding, security, donation processing, product rotation, and janitorial upkeep in compliance with Goodwill policies.
• Monitor and analyze key performance indicators and ensure accurate reporting (e.g., sales, donor counts, payroll, daily deposits).
• Support a positive customer and donor experience, conduct team meetings, and communicate agency directives.
• Stay informed on industry trends and competitive pricing; participate in Goodwill events and perform additional duties as needed.

Skills

Effective English communication

Basic computer skills

Evenings & weekend availability

Education

High school diploma

Tools

Microsoft Office

Job description

Evansville Goodwill Industries, Inc. is seeking a Store Assistant Manager to support the Store Manager in daily operations, drive revenue, and lead a dynamic team at our Evansville location.

This full-time, hourly role requires managing cash handling, scheduling, and customer service while upholding Goodwill’s guiding principles. The position offers weekend availability and an 8-hour shift schedule, with the expectation of a 40-hour work week and occasional after-hours duties.