Store Operations Lead

R301US Hibbett Retail, Inc.; Mitchell (SD); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Mitchell, SD seeks an Assistant Manager to support the Store Manager in daily operations, sales, merchandising, scheduling and training. The role emphasizes excellent customer service and knowledge of products across departments.

You will supervise during the Store Manager’s absence, drive profitability, and uphold policies. The position requires 1–3 years of retail customer service experience and strong communication skills.

Qualifications

• Retail experience preferred in footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Self-starter with initiative and multitasking ability.
• Team player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and executing action plans for selling, restocking, merchandising, ordering and scheduling.
• Provide guidance to employees and customers across departments.
• Maintain awareness of inventory, sales statistics and expenses to ensure profitability.
• Lead staff in the Store Manager’s absence and support recruitment, training, and evaluation.
• Deliver extraordinary customer service per the service manuals and promote Hibbett products and services.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Self-starter

Job description

Hibbett I City Gear in Mitchell, SD seeks an Assistant Manager to support the Store Manager in daily operations, sales, merchandising, scheduling and training. The role emphasizes excellent customer service and knowledge of products across departments.

You will supervise during the Store Manager’s absence, drive profitability, and uphold policies. The position requires 1–3 years of retail customer service experience and strong communication skills.