Retail Operations Lead - Assistant Manager

R301US Hibbett Retail, Inc.; Dillon (SC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Dillon, SC is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, and sales. You will be knowledgeable in multiple departments, uphold store policies, and step in during the Store Manager’s absence.

The role emphasizes overseeing merchandising, inventory, and staff development while maintaining exceptional customer experiences across all departments.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in controlling assets and implementing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager’s absence.
• Participate in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory movement, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure extraordinary customer service as outlined in the policies.
• Promote and sell services and merchandise offered by the store.

Skills

Customer service experience

Interpersonal communication

Job description

Hibbett I City Gear in Dillon, SC is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, and sales. You will be knowledgeable in multiple departments, uphold store policies, and step in during the Store Manager’s absence.

The role emphasizes overseeing merchandising, inventory, and staff development while maintaining exceptional customer experiences across all departments.