Store Operations & Guest Experience Leader

Talbots; Bedford (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Merchandise discount

Referral program

Benefits package

Travel and entertainment discounts

Job summary

Talbots in Bedford, NH is seeking a store leader to drive exceptional customer service, oversee daily operations, and coach a diverse team. The role emphasizes merchandising, floor sets, and achieving sales metrics in a fast-paced environment.

Candidates should have 2+ years in specialty retail, strong communication skills, and the ability to manage schedules, training, and brand standards. This is a full-time, on-site position with generous employee discounts.

Qualifications

• Two or more years of specialty retail experience with emphasis on store operations and/or visual merchandising.
• Educator, coach and mentor that inspires team associates.
• Strong communication and customer-centric service approach.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Lead the team with ownership of operations, scheduling and floor sets.
• Plan and execute floor sets, displays, recalls and markdowns.
• Educate, train, and reinforce brand standards and company policies.
• Maintain knowledge of fashion trends and competitive landscape.

Skills

Store operations

Visual merchandising

Customer service

Coaching

Team leadership

Communication

POS handhelds

Tools

POS systems

Job description

Talbots in Bedford, NH is seeking a store leader to drive exceptional customer service, oversee daily operations, and coach a diverse team. The role emphasizes merchandising, floor sets, and achieving sales metrics in a fast-paced environment.

Candidates should have 2+ years in specialty retail, strong communication skills, and the ability to manage schedules, training, and brand standards. This is a full-time, on-site position with generous employee discounts.