Store Operations & Guest Experience Lead

Domino's Pizza; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Domino's Pizza in Louisville, KY is seeking an enthusiastic Assistant Manager for our 716 E Broadway location. You will help run daily store operations, deliver outstanding customer service, and lead a team of dedicated employees.

Responsibilities include cash handling, inventory control, food quality assurance, scheduling, staff training, and ensuring adherence to company policies and food safety standards.

Qualifications

• Experience managing fast-paced food service or retail teams.
• Proven ability to lead, train, and motivate staff.
• Strong cash handling, inventory control, and basic accounting.
• Knowledge of food safety standards and sanitation procedures.

Responsibilities

• Oversee daily store operations, including cash management and inventory control.
• Lead, motivate, and train team members for high customer service standards.
• Manage staff scheduling and shift coverage.
• Handle customer inquiries, complaints, and feedback professionally.
• Implement policies, procedures, and food safety standards.
• Monitor costs including labor and food expenses.
• Collaborate with GM to achieve store performance goals.
• Ensure cleanliness and maintenance of store, equipment, and facilities.
• Participate in local marketing initiatives and community engagement.
• Analyze sales data and inventory reports to inform decisions.
• Step in to perform in-store tasks as needed, including food prep.

Skills

Food service mgmt

Retail management

Customer service

Cash handling

Inventory management

POS systems

Food safety

Staff training

Scheduling

Multitasking

Education

High school diploma or equivalent

Tools

POS software

Inventory software

Job description

Domino's Pizza in Louisville, KY is seeking an enthusiastic Assistant Manager for our 716 E Broadway location. You will help run daily store operations, deliver outstanding customer service, and lead a team of dedicated employees.

Responsibilities include cash handling, inventory control, food quality assurance, scheduling, staff training, and ensuring adherence to company policies and food safety standards.