Store Assistant Manager – Lead Operations & Customer Experience

Domino's Pizza; Louisville (KY); In loco; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Domino's Pizza in Louisville, KY is seeking a dynamic Assistant Manager to support the Store Manager in daily operations and lead a dedicated team. You will drive customer satisfaction, ensure safety and quality, manage shifts, cash handling, and inventory while delivering strong store performance.

This role offers leadership growth in a fast-paced environment with opportunities to contribute to sales targets and guest experiences.

Competenze

• Proven experience in customer service, food service, or retail management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced, high-volume environment.
• Physically able to lift up to 25 pounds and stand for extended periods.

Mansioni

• Oversee and manage daily store operations, including opening and closing procedures.
• Lead, motivate, and mentor team members to maintain high performance standards.
• Run shifts efficiently with timely order preparation and quality delivery.
• Handle cash transactions, reconcile registers, and maintain accurate financial records.
• Interact professionally with customers, addressing concerns and ensuring satisfaction.
• Answer phones, process customer orders accurately, and manage inquiries.
• Maintain a clean, organized, and safe work environment complying with health regulations.
• Train and develop new team members through onboarding and ongoing skill development.
• Implement and communicate company policies across all team members.
• Collaborate with Store Manager to analyze performance, achieve sales targets, and identify improvements.
• Manage inventory and ordering processes.
• Make decisive decisions in high-pressure situations and stay solution-focused.
• Demonstrate resilience and adaptability to changing business needs.

Conoscenze

Customer service

Leadership

Communication

Problem solving

Multitasking

Cash handling

Formazione

High school diploma or equivalent

Food safety certification (preferred)

Strumenti

POS systems

Inventory management software

Computer skills

Descrizione del lavoro

Domino's Pizza in Louisville, KY is seeking a dynamic Assistant Manager to support the Store Manager in daily operations and lead a dedicated team. You will drive customer satisfaction, ensure safety and quality, manage shifts, cash handling, and inventory while delivering strong store performance.

This role offers leadership growth in a fast-paced environment with opportunities to contribute to sales targets and guest experiences.