Store Operations & Guest Experience Lead

Domino; Birmingham (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Dream Pizza, LLC. is seeking a dynamic Store Assistant Manager in Birmingham, United States. You will support daily operations, lead team members, and ensure outstanding customer experiences in a fast-paced environment.

As a trusted leader, you will train staff, manage cost controls, and uphold food safety standards while driving store performance and customer satisfaction. This on-site role requires strong communication, multitasking, and adaptability.

Qualifications

• Leadership experience in a fast-paced environment.
• Excellent customer service and relationship-building.
• Proficiency with POS systems and cash handling.
• Strong communication and interpersonal skills.
• Ability to train and develop team members.
• Experience with cost control, inventory management, and cash handling.
• Problem-solving and decision-making abilities.
• Ability to multitask and adapt to changing priorities.
• Basic financial management including budget tracking.
• Detail-oriented and well-organized.
• Team player capable of collaborating with staff and management.
• Must be at least 21 years old.

Responsibilities

• Assist in managing daily operations and ensure smooth workflow.
• Collaborate with the management team to implement and maintain policies.
• Oversee cost control, inventory management, and cash handling processes.
• Provide excellent customer service and address inquiries promptly.
• Train, mentor, and develop team members to improve performance.
• Ensure compliance with food safety protocols and maintain a clean, safe workplace.
• Troubleshoot and resolve operational issues as they arise.
• Assist in scheduling and staffing to meet business needs.
• Contribute to store performance goals and objectives.
• Support marketing initiatives and promotions.

Skills

Leadership

Customer service

POS systems

Cash handling

Communication

Teamwork

Problem-solving

Multitasking

Budget tracking

Attention to detail

Job description

The Dream Pizza, LLC. is seeking a dynamic Store Assistant Manager in Birmingham, United States. You will support daily operations, lead team members, and ensure outstanding customer experiences in a fast-paced environment.

As a trusted leader, you will train staff, manage cost controls, and uphold food safety standards while driving store performance and customer satisfaction. This on-site role requires strong communication, multitasking, and adaptability.