Store Assistant Manager — Lead Team & Customer Experience

Domino; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

SDH Pizza, Inc. in Birmingham, AL, is seeking a dynamic Store Assistant Manager who will support daily operations, lead store teammates, and ensure outstanding customer experiences in a fast-paced environment.

You will oversee service quality, staff training, scheduling, inventory, and cash handling while upholding company policies and food safety standards. The role emphasizes coaching, reliability, and proactive problem-solving to drive store performance and guest satisfaction.

Qualifications

• Prior leadership or supervisory experience in a fast-paced environment (preferred).
• Strong knowledge of basic operations procedures and best practices.
• Proven experience in employee training and development.
• Excellent customer service skills with a focus on building positive relationships.
• Proficiency in operating and troubleshooting relevant technology and point-of-sale systems.
• Demonstrated ability in cost control, inventory management, and cash handling.
• Strong communication and interpersonal skills.
• Ability to multitask and adapt to changing priorities in a dynamic work environment.
• Basic financial management skills, including budget tracking and analysis.
• Detail-oriented with strong organizational skills.
• Team player with the ability to collaborate effectively with staff and management.
• Must be at least 18 years of age

Responsibilities

• Assist in managing daily operations and ensure smooth workflow.
• Collaborate with the management team to implement and maintain company policies and procedures.
• Oversee and participate in cost control, inventory management, and cash handling processes.
• Provide excellent customer service and address customer inquiries or concerns promptly.
• Train, mentor, and develop team members to enhance their skills and performance.
• Ensure compliance with food safety protocols and maintain a clean, safe work environment.
• Troubleshoot and resolve operational issues as they arise.
• Assist in scheduling and staffing to meet business needs.
• Contribute to the achievement of store performance goals and objectives.
• Support the implementation of marketing initiatives and promotions.

Skills

Leadership

Customer service

Communication

Training

Multitasking

Team collaboration

Tools

POS systems

Job description

SDH Pizza, Inc. in Birmingham, AL, is seeking a dynamic Store Assistant Manager who will support daily operations, lead store teammates, and ensure outstanding customer experiences in a fast-paced environment.

You will oversee service quality, staff training, scheduling, inventory, and cash handling while upholding company policies and food safety standards. The role emphasizes coaching, reliability, and proactive problem-solving to drive store performance and guest satisfaction.