Store Operations & Guest Experience Associate

Ulta Beauty; Newport News (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental, Vision, Life coverage

Job summary

Ulta Beauty is seeking a Task Associate to support store operations and guest service. The role focuses on merchandise availability, cleanliness, and adherence to procedures, working with the Merchandise Manager and Operations Manager to drive store performance.

Flexibility to work early mornings, days, evenings, weekends, and holidays is required. You will engage with teammates and guests, follow policies, and help maintain inventory and displays to ensure an exceptional Ulta guest experience.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to work independently and as part of a team.
• Ability to problem solve.

Responsibilities

• Contribute to meeting or exceeding the store’s retail goals by ensuring all tasks are executed as planned and product is available for purchase.
• Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty’s technology and best practices.
• Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available.
• Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Skills

basic technology

teamwork

problem solving

Education

High school diploma is preferred.

Job description

Ulta Beauty is seeking a Task Associate to support store operations and guest service. The role focuses on merchandise availability, cleanliness, and adherence to procedures, working with the Merchandise Manager and Operations Manager to drive store performance.

Flexibility to work early mornings, days, evenings, weekends, and holidays is required. You will engage with teammates and guests, follow policies, and help maintain inventory and displays to ensure an exceptional Ulta guest experience.