Store Operations & Customer Service Lead

TPH Holdings LLC; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k

Paid time off

Opportunities for advancement

Job summary

XL Parts/The Parts House is seeking an Assistant Store Supervisor to oversee day-to-day shipping, receiving, and order fulfillment within our fast-paced retail distribution environment.

You will lead a small team, schedule drivers, handle customer inquiries, cash handling, and ensure a clean, safe store and warehouse. A High School diploma and retail experience are required, with strong communication and a commitment to excellent service.

Qualifications

• High School Diploma or GED required.
• 1–2 years working in a retail environment.
• Highly motivated to provide superb customer service.
• Excellent communication and interpersonal skills.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45 minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

XL Parts/The Parts House is seeking an Assistant Store Supervisor to oversee day-to-day shipping, receiving, and order fulfillment within our fast-paced retail distribution environment.

You will lead a small team, schedule drivers, handle customer inquiries, cash handling, and ensure a clean, safe store and warehouse. A High School diploma and retail experience are required, with strong communication and a commitment to excellent service.