Store & Warehouse Leader — Fast-Paced Customer Service

XL Parts / The Parts House; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid Time Off

Advancement opportunities

Job summary

XL Parts / The Parts House is seeking a Key Holder to help expedite shipments and support daily store operations. You will oversee shipping and receiving, assemble and fill customer orders, and maintain inventory.

Responsibilities also include scheduling contract drivers, answering customer questions, handling deposits, and performing opening and closing duties to ensure smooth business flow. The role requires a High School Diploma or GED, 1–2 years in retail, excellent communication, and

Qualifications

• Customer service oriented approach with strong communication and interpersonal skills.
• Experience in a retail environment or similar customer-focused role.
• Ability to handle multiple tasks, prioritize, and maintain composure in a fast-paced setting.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.

Skills

Customer service

Communication

Interpersonal skills

Retail experience

Education

High School Diploma or GED

Job description

XL Parts / The Parts House is seeking a Key Holder to help expedite shipments and support daily store operations. You will oversee shipping and receiving, assemble and fill customer orders, and maintain inventory.

Responsibilities also include scheduling contract drivers, answering customer questions, handling deposits, and performing opening and closing duties to ensure smooth business flow. The role requires a High School Diploma or GED, 1–2 years in retail, excellent communication, and