Store Operations & Customer Experience Lead

The TJX Companies, Inc.; Williamsburg (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Dental plan

Vision plan

Paid holidays

Life insurance

Employee assistance program

Job summary

Marshalls in Williamsburg, VA is seeking a store associate to deliver outstanding customer experiences and maintain an organized sales floor. You will engage with customers, process transactions, promote loyalty programs, and support store operations with attention to detail and teamwork.

The role requires adaptability to changing directions, physical ability to lift items, and adherence to all policies and safety standards. Join a fast-paced team that values service and efficiency.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Models and delivers excellent customer experience with customers.
• Rings purchases and returns accurately per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares items for the floor.
• Supports store safety and loss-prevention initiatives.
• Participates in store recovery and cleanliness throughout the day.
• Follows labor laws and company policies.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Job description

Marshalls in Williamsburg, VA is seeking a store associate to deliver outstanding customer experiences and maintain an organized sales floor. You will engage with customers, process transactions, promote loyalty programs, and support store operations with attention to detail and teamwork.

The role requires adaptability to changing directions, physical ability to lift items, and adherence to all policies and safety standards. Join a fast-paced team that values service and efficiency.