Store Operations Lead — Customer Experience & Team Coach

SmartRecruiters, Inc.; Sterling (VA); On-site; USD 38,000 - 58,000; Full time

Job summary

Domino's Pizza – Team Washington, Inc. in the Washington DC metro area is seeking a Store Assistant Manager to help oversee daily operations, drive sales, maintain food quality, and ensure customer service excellence.

You will supervise team members, assist in scheduling, manage labor costs, uphold brand standards, and train staff. The role emphasizes operations, sanitation, and a positive workplace culture. This is a full-time position with growth opportunities within a respected franchise.

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management and customers.
• Superb ability to multi-task in a dynamic environment.
• Ability to lead the team on duty and ensure service standards.

Responsibilities

• Oversee store in the absence of the General Manager and ensure policies are followed.
• Ensure customers are welcomed and staff are courteous and service-oriented.
• Supervise food preparation and service to meet brand standards.
• Assist with opening/closing duties and prep lists.
• Manage labor by scheduling and controlling costs while maintaining coverage.

Skills

Communication skills

Team leadership

Multi-tasking

Customer service

Job description

Domino's Pizza – Team Washington, Inc. in the Washington DC metro area is seeking a Store Assistant Manager to help oversee daily operations, drive sales, maintain food quality, and ensure customer service excellence.

You will supervise team members, assist in scheduling, manage labor costs, uphold brand standards, and train staff. The role emphasizes operations, sanitation, and a positive workplace culture. This is a full-time position with growth opportunities within a respected franchise.