Store Operations & Customer Experience Lead

Domino's; Mount Vernon (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading pizza restaurant chain is seeking an organized Assistant Manager for their Mount Vernon location. You will oversee daily operations, ensure exceptional customer service, and lead the team. Applicants should have strong leadership skills, a passion for customer experiences, and previous retail or management experience. This position is full-time and requires flexibility to work various shifts, including evenings and weekends.

Qualifications

• Proven leadership skills with the ability to motivate and guide team members.
• Excellent customer service skills and a passion for creating positive customer experiences.
• Strong communication abilities, both verbal and written.
• Demonstrated problem-solving skills and ability to make decisions under pressure.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Knowledge of retail industry trends and best practices is a plus.

Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Provide exceptional customer service and resolve customer issues promptly.
• Support in managing inventory, including ordering and stocking merchandise.
• Help train and supervise team members to maintain high performance.
• Ensure compliance with company policies and safety regulations.

Skills

Leadership skills

Customer service

Communication skills

Problem-solving skills

Time management

Organizational skills

Proficiency in computer applications

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Job description

A leading pizza restaurant chain is seeking an organized Assistant Manager for their Mount Vernon location. You will oversee daily operations, ensure exceptional customer service, and lead the team. Applicants should have strong leadership skills, a passion for customer experiences, and previous retail or management experience. This position is full-time and requires flexibility to work various shifts, including evenings and weekends.