Store Operations Lead: Customer Service & Team Excellence

Domino's; Belleville (IL); On-site; Full time

Job summary

A leading pizza chain in Belleville is seeking an enthusiastic Assistant Manager to oversee daily operations and lead the team. The role includes managing customer service, team performance, and operational tasks while ensuring compliance with food safety standards. Candidates should have supervisory experience in food service or retail, strong leadership and organizational skills, and be proficient in cash handling. This position requires flexibility to work various shifts and physical ability to manage tasks efficiently.

Qualifications

• Proven experience in a supervisory role, preferably in the food service or retail industry.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent customer service skills and a friendly, approachable demeanor.
• Proficient in math and problem-solving.
• Strong organizational and time management skills.
• Knowledge of food safety regulations and procedures.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Manage and motivate team members to maintain high performance standards.
• Run shifts efficiently, ensuring timely order preparation and delivery.
• Handle customer inquiries and resolve issues promptly and professionally.
• Assist in inventory management and supply ordering.

Skills

Leadership

Customer service

Mathematics

Problem-solving

Organizational skills

Time management

Communication skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

A leading pizza chain in Belleville is seeking an enthusiastic Assistant Manager to oversee daily operations and lead the team. The role includes managing customer service, team performance, and operational tasks while ensuring compliance with food safety standards. Candidates should have supervisory experience in food service or retail, strong leadership and organizational skills, and be proficient in cash handling. This position requires flexibility to work various shifts and physical ability to manage tasks efficiently.