Store Operations & Customer Experience Lead

Family Dollar; Tiltonsville (OH); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Educational Assistance

Retirement plans

Job summary

Family Dollar in Tiltonsville, Ohio is seeking an Assistant Store Manager to assist with store operations, customer service and team development. The role involves helping with daily functions, aiding customers, and ensuring smooth merchandise flow from delivery to floor.

The position requires strong communication, teamwork, and organizational abilities, with a focus on customer service and maintaining a safe, well-kept store environment.

Qualifications

• High school diploma or equivalent required or preferred
• Store management experience in retail, grocery, or drug store preferred
• Ability to lift up to 55 lbs and perform physical duties
• Strong communication, interpersonal and written skills
• Ability to work in a high-energy, team environment
• Excellent customer service and organizational skills
• Strong problem solving and decision-making skills

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner
• Organize and transfer merchandise from delivery to stockroom to sales floor
• Perform opening and closing procedures
• Process corporate directives and communications
• Maintain promotional displays and storefront fixtures
• Assist in ordering merchandise, processing damaged merchandise, record keeping including payroll, scheduling, and cash handling
• Maintain a well-stocked sales floor and organized stockroom
• Protect store assets including cash
• Adhere to safety policies and ensure staff compliance
• Help Store Manager supervise, train, and develop store associates
• Maintain a clean, safe environment for customers and staff
• Other duties as assigned

Skills

Communication

Teamwork

Customer service

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Tiltonsville, Ohio is seeking an Assistant Store Manager to assist with store operations, customer service and team development. The role involves helping with daily functions, aiding customers, and ensuring smooth merchandise flow from delivery to floor.

The position requires strong communication, teamwork, and organizational abilities, with a focus on customer service and maintaining a safe, well-kept store environment.