Store Operations & Customer Experience Lead

Signature Storage Management LLC; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Signature Storage Management LLC is seeking an Assistant Store Manager to lead daily operations at our Indianapolis location. You will drive sales, supervise staff, and ensure excellent customer service while maintaining inventory integrity and a clean, safe store environment.

This role requires 2–3 years of customer service or sales experience, a self-starting attitude, and strong communication skills. You will collaborate with vendors and management to meet goals, handle POS transactions, and

Qualifications

• 2-3 years of customer service or sales experience.
• Self-starter who can manage multiple projects and deadlines.
• Strong relationship-building and communication skills.
• Reliable, flexible, and able to handle competing priorities.
• Proficient in Microsoft Office.
• Team player with initiative.

Responsibilities

• Maximize sales by managing inventory and improving sales presentations, handling phone, internet, and walk-in leads.
• Provide outstanding customer service with friendly environment and strong product knowledge.
• Oversee storage center maintenance and supervise contractors.
• Control store receivables by applying company procedures.
• Perform other duties as assigned by management.

Skills

Customer service

Sales experience

Relationship building

Multi-tasking

Attention to detail

Decision making

Communication skills

Microsoft Office

Team player

Roll up sleeves

Tools

POS system

Job description

Signature Storage Management LLC is seeking an Assistant Store Manager to lead daily operations at our Indianapolis location. You will drive sales, supervise staff, and ensure excellent customer service while maintaining inventory integrity and a clean, safe store environment.

This role requires 2–3 years of customer service or sales experience, a self-starting attitude, and strong communication skills. You will collaborate with vendors and management to meet goals, handle POS transactions, and