Store Operations & Customer Experience Lead

Family Dollar; Delavan (WI); On-site; USD 32,000 - 46,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Delavan, WI is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, organize merchandise, and help train and supervise Store Associates to maintain a welcoming shopping environment.

The role requires strong communication skills, the ability to lift up to 55 lbs, and a commitment to safe, compliant store operations. This position is part-time and emphasizes teamwork.

Qualifications

• High school diploma or equivalent.
• Store management experience in retail, grocery, or drug store environment.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

Strong communication

Customer service

Team environment

Reading directives

Physical stamina

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Delavan, WI is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, organize merchandise, and help train and supervise Store Associates to maintain a welcoming shopping environment.

The role requires strong communication skills, the ability to lift up to 55 lbs, and a commitment to safe, compliant store operations. This position is part-time and emphasizes teamwork.