Store Operations & Customer Experience Lead

Walgreens; Carbondale (IL); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens Co. is seeking a dedicated team member to help open and close the store, manage cash, and ensure a positive customer experience. You will greet customers, assist with products and services, and resolve issues to maintain satisfaction and loyalty.

The role requires a minimum of one year in leadership or supervisory retail, plus fluent English. Preference for candidates with PTCB certification or pharmacy license, and a commitment to compliant operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash, and ensures readiness for business day.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues.
• Maintains store inventory, pricing accuracy, and compliance with policies.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a dedicated team member to help open and close the store, manage cash, and ensure a positive customer experience. You will greet customers, assist with products and services, and resolve issues to maintain satisfaction and loyalty.

The role requires a minimum of one year in leadership or supervisory retail, plus fluent English. Preference for candidates with PTCB certification or pharmacy license, and a commitment to compliant operations.