Store Operations & Customer Experience Coach

Wal-Mart Stores East, LP; Raynham (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Performance bonuses

401(k) & life insurance

Paid time off

Job summary

Walmart is seeking a Store Leader in Raynham, MA to drive sales, customer service excellence, and team development. You will oversee budgeting, inventory, and operations while coaching hourly associates to meet company standards and community needs.

Responsibilities include hiring and training, promoting a culture of belonging, and ensuring ethical, compliant practices across the store. A strong emphasis on leadership and operational excellence guides decision-making.

Qualifications

• Minimum qualifications include 2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Lead and develop teams by training and listening to associates; provide feedback and guidance on store operations and customer service.
• Drive store performance by reviewing finances, budgeting, and controlling expenses in line with sales goals.
• Oversee hiring, training, mentoring, and recognition; promote a culture of belonging and accountability.
• Ensure standards of integrity, ethics, and compliance in daily activities and customer interactions.

Skills

Leadership

Customer service

Communication

Mentoring

Training

Education

2 years college

Retail experience & supervisory

Job description

Walmart is seeking a Store Leader in Raynham, MA to drive sales, customer service excellence, and team development. You will oversee budgeting, inventory, and operations while coaching hourly associates to meet company standards and community needs.

Responsibilities include hiring and training, promoting a culture of belonging, and ensuring ethical, compliant practices across the store. A strong emphasis on leadership and operational excellence guides decision-making.