Store Operations & Customer Experience Associate

Lidl; Timonium (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

401k Plan

Training plans

DailyPay

Life Insurance

Job summary

Lidl is hiring Store Associates in Timonium, Maryland. This role covers checkout, stocking, bakery and produce, and weekly promotional setup, all within one shift.

You will support daily operations in a fast-paced, team-based environment and contribute to a superior customer experience. Starting pay is competitive, with comprehensive benefits and opportunities to learn Lidl's global operating standards from the ground up.

Qualifications

• Must be 18 years or older.
• Positive attitude, strong work ethic, and willingness to learn multiple roles quickly.
• Effective, friendly, and professional communication skills.
• Ability to multitask and adapt quickly to changing priorities in a fast-paced environment.
• Ability to lift, carry, move, or slide products up to and in excess of 45 lbs. and reach above head height.

Responsibilities

• Engage customers with friendly, efficient service that makes their trip easy and leaves them excited to shop at Lidl again.
• Seamlessly transition between checkout, stocking, and specialized areas like the bakery or produce to meet real-time store needs.
• Meet productivity goals by working with urgency and following Lidl’s streamlined processes, including pallet-to-shelf stocking.
• Execute daily freshness checks in produce and chilled areas, ensuring all items meet Lidl’s quality and presentation standards.
• Set up and organize non-food promotional displays and weekly offers, ensuring strong presentation, accurate signage and pricing.
• Keep the store looking its best by upholding Lidl’s high cleanliness standards across the sales floor, restrooms, warehouse, and parking lot.
• Create a smooth, efficient checkout experience by operating the register quickly and accurately — this includes memorizing produce price look up codes (PLUs).
• Handle customer inquiries, process returns, and professionally resolve or elevate customer issues as they arise.
• Help keep inventory accurate and stock-loss low by sticking to our inventory control measures.
• Ensure a safe environment for both team members and customers by following all safety procedures and operational guidelines.
• Work closely with the team to complete daily tasks on time and ensure smooth store operations for the next shift.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Physical endurance

Job description

Lidl is hiring Store Associates in Timonium, Maryland. This role covers checkout, stocking, bakery and produce, and weekly promotional setup, all within one shift.

You will support daily operations in a fast-paced, team-based environment and contribute to a superior customer experience. Starting pay is competitive, with comprehensive benefits and opportunities to learn Lidl's global operating standards from the ground up.