Store Operations & Customer Experience Associate

The TJX Companies, Inc.; San Diego (CA); On-site; USD 2,342,000 - 2,514,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid time off

Scholarship program

Referral bonuses

Job summary

The TJ Maxx store in Mission Valley, CA is seeking a Customer Service Associate to deliver a highly satisfying customer experience, engage with customers, and keep a clean and organized store. You may be cross-trained to work in multiple areas to support the business.

We value strong communication, organization, and the ability to multi-task. The role requires lifting heavy objects with or without accommodation and adherence to safety and labor policies.

Qualifications

• Excellent customer service and communication skills.
• Able to work a flexible schedule to support business needs.
• Strong organization and attention to detail.

Responsibilities

• Model established customer experience practices with customers.
• Uphold store culture with honesty, integrity and respect.
• Ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare products for the floor.
• Participate in store recovery and maintain cleanliness.
• Support safety, labor, and loss prevention efforts.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

The TJ Maxx store in Mission Valley, CA is seeking a Customer Service Associate to deliver a highly satisfying customer experience, engage with customers, and keep a clean and organized store. You may be cross-trained to work in multiple areas to support the business.

We value strong communication, organization, and the ability to multi-task. The role requires lifting heavy objects with or without accommodation and adherence to safety and labor policies.