Retail Customer Experience Associate - Flexible Schedule

TJX; Tustin (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Job summary

TJ Maxx in California is seeking a customer-focused associate to deliver outstanding service, ring sales and returns, and maintain a clean store environment. You will support merchandising standards, promote loyalty programs, and help keep operations running smoothly throughout shifts.

The role requires strong communication, multitasking, and reliable attendance, with a focus on delivering a positive customer experience and contributing to a collaborative team environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean and organized store.
• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Job description

TJ Maxx in California is seeking a customer-focused associate to deliver outstanding service, ring sales and returns, and maintain a clean store environment. You will support merchandising standards, promote loyalty programs, and help keep operations running smoothly throughout shifts.

The role requires strong communication, multitasking, and reliable attendance, with a focus on delivering a positive customer experience and contributing to a collaborative team environment.